Features: Spoke uses knowledge graph technology to provide a platform that streamlines knowledge management and information sharing within organizations. Spoke’s system provides AI that utilizes knowledge graphs to automatically answer employee questions and requests, and organizes and provides internal information resources in real time. Spoke’s particular strengths are in building knowledge bases and automating FAQs.
Usage cases: Used for internal support desks in large companies and IT departments, automating FAQs in customer service departments, and providing information to employees in human resources departments. In particular, AI automatically processes inquiries from employees, reducing time and effort.
URL: https://www.askspoke.com/